About the desk
An independent desk for nol card top-ups
NolFarePay is a small online service based in Jumeirah, Dubai. We take top-up requests for nol transit cards, check them, and submit them on the customer's behalf. That is the whole business.
What we actually do
Someone who does not want to queue at a station machine, or who is topping up a card for a family member across town, sends us three details. We check them, send a payment link, and submit the top-up. A confirmation with a reference code follows by email.
We charge a flat service fee for that work, shown before you pay. There is no subscription, no membership, and no charge for a request that we cannot complete.
What we are not
We are not a transport authority and not a government body. We do not issue cards, we do not set fares, and we cannot change travel rules, zones or card validity. If your question is about a fare charged at a gate, the card issuer is the right place to ask.
We also do not resell cards, do not offer travel passes, and do not operate any physical counter that the public can walk into. The Jumeirah address is a working office, not a service point.
Who uses the desk
Mostly commuters in Dubai who travel daily and prefer to handle a top-up from a phone. A second group is people topping up a card that belongs to someone else — a parent, a spouse, a household worker — where handing over a bank card is not practical.
Both cases need the same three details, and both get the same flat fee.
How we stay reachable
Phone and WhatsApp during working hours, email every day. Written requests get a written answer, so you always have a record. Our address, phone number and hours are on the contacts page and in the footer of every page on this site.
Desk address
- Desk address
- 84 Al Shaari Street, Jumeirah 3, Jumeirah, Dubai, United Arab Emirates
- Working hours
- Sunday to Thursday, 09:00–18:00 (GST)
Friday and Saturday: email only, answered on the next working day. - Phone and WhatsApp
- +971 54 728 3160