A 10-digit nol tag id
Digits only, printed on the back of the card. We never ask for a login, a PIN or a password.
Dubai · independent top-up desk
Top up nol card in minutes — nol card recharge online
NolFarePay is an independent online desk for Dubai commuters who want to top up nol card balance without queuing at a station machine. A nol card recharge online needs three details: the 10-digit nol tag id printed on the card, the amount in AED you want added, and an email address for the confirmation. There is no account to create, nothing to install, and you pay securely by card once an agent confirms the request.
Every request is read by a person at our Jumeirah desk during working hours.
What you need before you top up nol card
Three pieces of information are enough, and we deliberately do not collect more than that.
An amount in AED
Pick one of the preset amounts or type any figure between AED 20 and AED 500 per request.
An email address
Your confirmation and reference code go there. No newsletter, and we do not pass the address on.
How a nol card recharge online works at our desk
The flow is short on purpose. You send a request, we check it, you pay, the balance lands. You can stop at any point before payment and nothing happens.
Send the request
Open the top-up page, fill in the tag id, the amount and your email, then submit. Nothing is charged at this step.
An agent reviews it
A support agent checks the tag id format and the amount against the limits, then replies from support@nolfarepay.com with a secure payment link.
Balance is credited
Once the payment clears, the balance is added to the card. Tap at any gate or on-board validator to see the new figure.
Fees, limits and crediting time for a nol top up in Dubai
Everything below is shown again on the top-up page before you confirm. Nothing is added afterwards.
- Service fee
- AED 3 flat per request, displayed before you confirm.
- Minimum amount
- AED 20 per request.
- Maximum amount
- AED 500 per request.
- Daily cap
- Up to 3 requests per card per day.
- Crediting time
- Usually within 30 minutes of a cleared payment during working hours.
- Outside working hours
- Requests that arrive after 18:00 GST are handled on the next working day.
- Payment methods
- Visa and Mastercard bank cards, on the payment link an agent sends you.
Preset amounts
- AED 30
- AED 40
- AED 50
- AED 100
- AED 150
If a top-up cannot be completed for any reason, the amount and the service fee both come back to the card that paid. The refund page explains the timescale for each case.
Where your nol card works after a top up
The balance you add is the same balance you spend across the city. After a top-up the card is ready for metro journeys, the tram, public buses and water transport routes, and for paid parking machines that accept it.
Commuters in Jumeirah, Al Quoz, Deira and Al Rigga tap the same card on every leg of a trip, which is why one larger top-up usually covers a full week of travel. Our desk only adds balance to the card — fares, zones, travel classes and validity rules belong to the operator and the card issuer.
We handle nol cards only. If you hold a transport card issued in another emirate, this desk cannot add balance to it, and we will say so rather than take the request.
Support and working hours at the Dubai desk
You can reach a person by phone, on WhatsApp, or by email. Requests are answered in the order they arrive, and we tell you when something will take longer than usual.
- Phone and WhatsApp
- +971 54 728 3160
- Desk address
- 84 Al Shaari Street, Jumeirah 3, Jumeirah, Dubai, United Arab Emirates
- Working hours
- Sunday to Thursday, 09:00–18:00 (GST)
Friday and Saturday: email only, answered on the next working day.
Start a top-up
Three pieces of information are enough, and we deliberately do not collect more than that.
Start a top-upCommon questions about nol card top-ups
How do I top up nol card through this website?
Open the top-up page, enter the 10-digit nol tag id printed on the card, choose or type an amount in AED, and add an email address. Submit the form. An agent checks the request and emails you a secure payment link; the balance is credited after that payment clears.
How long does a nol card recharge online take?
During working hours, usually within 30 minutes of a cleared payment. Requests that arrive after 18:00 GST, or on Friday and Saturday, are reviewed on the next working day, so the total time is longer.
Which payment methods do you accept?
Visa and Mastercard bank cards, paid on the secure checkout page of our payment provider using the link an agent sends you. We do not take bank transfers, cash or cryptocurrency, and we do not collect card data on this website.
What fees and limits apply?
A flat AED 3 service fee per request, always shown before you confirm. The minimum top-up is AED 20 and the maximum is AED 500 per request, with up to 3 requests per card per day. Nothing is added after you confirm.